Common queries answered
Frequently asked Questions
This depends on where you are located. The shipping time to the US is about 4-14 working days and to other areas is about 5-18 working days.
To track your order,in two ways One of the options is to click HERE to access it,,Enter your tracking number and you can track your order.and the other is by going to https://www.yuntrack.com/. ,Enter your tracking number and you can track your order.
After shipping out, customers will receive a shipping confirmation e-mail with the tracking number included.
For return products or refunds, please read our Return Policy first. If you insist, please send an email to winxianedge@gmail.com. Please specify your invoice ID or the last 4 digits of your credit card, and we will process it for you.
Customers will receive a confirmation e-mail to certify that we have confirmed your order. It usually takes 24 to 48 hours for processing, and then it will be shipped out. After shipping out, customers will receive a shipping confirmation e-mail with the tracking number included. To track your order, please go to https://www.yuntrack.com/.Enter your tracking number and you can track your order.
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Dongguan City, Guangdong Province
We’re open Monday – Friday, 9 a.m. – 17:30 p.m.